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QA Thinking

A collection of 7 issues

Salesforce Is Deterministic. People Are Not.

The Most Unfair Complaint in the Ecosystem One of the most unfair things people say about Salesforce during a crisis is this: “The system is behaving randomly.” It’s the go-to excuse when a bug appears, disappears, and then reappears three days later. It comforts the team to believe that

The Checkbox That Destroyed Your Release

The Most Deceptive UI Element There is nothing more dangerous in a Salesforce refinement session than this sentence: “Don’t worry, it’s just a checkbox.” It sounds minimal. It sounds safe. It sounds like a five-minute change that doesn't require a full regression cycle. But in Salesforce,

Salesforce Bugs Rarely Live Where You Look

Most Salesforce defects are invisible to the naked eye. Learn why the real bugs hide in automation chains, permission layers, and system behavior, not on the screen.

Configuration vs Code: Why Salesforce Testers Must Think in Layers

Why two features that look identical almost never behave the same. Early in my Salesforce career, a developer once told me: „Don’t worry, it works the same way whether it’s built in Flow or Apex.” That sentence cost us three days of debugging. Because in Salesforce, how something

Why Salesforce QA Is Not the Same as Manual Testing?

A short story about learning a platform that refuses to behave like normal software. When I started working as a Salesforce tester, I was convinced I understood what I was getting into. Testing is testing — you click, compare expected vs actual, and report bugs. A normal job, just with Salesforce

The Invisible Wall: Why Access Testing Is the Superpower of Salesforce QA Because half the bugs in Salesforce are not bugs — they are permissions.

If you want to see a Salesforce architect panic, show them a user who can suddenly see a field they shouldn’t. If you want to see a tester panic, show them a bug report that makes no sense because it “works for Admin.” Every Salesforce tester eventually learns: Nothing

Five Mistakes Every New Salesforce Tester Makes (I made all of them)

If you're new to Salesforce testing, congratulations: You’re about to learn the rules of a game that looks simple — until you start playing. Here are five mistakes every beginner makes (and that I absolutely made myself). 1. Testing as Admin Classic. Everything works. Then it doesn’t.