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Framework

The Test Case That Proved Nothing

A test case can be executed, passed, and documented—and still be useless. Learn why "ritualistic" testing fails in Salesforce and how to inject intent into your QA process.

· 2 min read

Framework

Most Salesforce Problems Are Not Bugs

Salesforce rarely breaks randomly. Learn why most reported defects are actually conflicts between user expectations and system configuration—and how QA can decode them.

· 2 min read