Framework
Why Salesforce QA Is Not the Same as Manual Testing?
A short story about learning a platform that refuses to behave like normal software. When I started working as a Salesforce tester, I was convinced I…
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Field Notes
The Ticket That Wasn’t a Bug (But Cost 6 Hours Anyway)
Some bugs are loud. Some bugs are dramatic. And some bugs… never existed in the first place — but still consume half your day, three people’s sanity, and…
Field Notes
Case Study: When a Missing Validation Rule Cost a Full Sprint
Sometimes bugs are complex. Sometimes bugs require deep investigation. And sometimes bugs exist simply because no one asked a basic question: “Should the…
Field Notes
Case Study: How One Checkbox Triggered a Major Incident
Some Salesforce bugs come from code. Some come from automation. This one came from the most dangerous thing in every project: A checkbox no one…
Field Notes
Automation Chaos: Why Flows Break Even When Everything Looks Fine
Every Salesforce tester has experienced this moment: A business user raises a ticket saying, “The system is broken.” You open the record, click the same…
Framework
The Five Requirement Categories Every Salesforce Tester Must Master
If you’ve ever opened a Salesforce requirement that looked perfectly clear — and then spent two hours wondering what it actually meant — congratulations:…
Framework
Test Analysis 101: The Six Questions That Change Everything
Most junior testers write test cases by reading requirements. Most senior testers write test cases by analysing requirements. The difference? Analysis…
Field Notes
Case Study: The 100-Product Opportunity That Hit Governor Limits
Some Salesforce bugs are subtle. Some are dramatic. And some are so catastrophic that the platform itself steps in and says: “No. Absolutely not. Stop…
Framework
The Invisible Wall: Why Access Testing Is the Superpower of Salesforce QA Because half the bugs in Salesforce are not bugs — they are permissions.
If you want to see a Salesforce architect panic, show them a user who can suddenly see a field they shouldn’t. If you want to see a tester panic, show…
Field Notes
Case Study: When Process Builder Migration Almost Broke Production
This is one of those Salesforce stories that starts innocently… and ends with half the system refusing to work. It’s also one of the best lessons about…